This Privacy Policy explains how RNKS Services ("we," "us," or "our") collects, uses, and protects information you share with us through our website at rnksservices.com or when you contact us for service.
Information We Collect
When you fill out our quote form, call, text, or email us, we may collect:
- Contact information: name, phone number, email address.
- Service details: address, type of service requested, job description.
- Communications: the content of messages you send us.
- Site analytics: aggregate, non-identifying data like pages visited and device type.
How We Use Your Information
We use the information you share solely to:
- Respond to your quote requests and questions.
- Schedule and complete service work.
- Send appointment reminders or follow-ups.
- Improve our services and website.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Service Providers
We may share limited information with trusted third-party providers (e.g., payment processors, scheduling tools) only as necessary to deliver service. These providers are bound by confidentiality and used only for legitimate business purposes.
Cookies & Analytics
Our website may use cookies or similar technologies to improve your experience and understand site usage. You can disable cookies in your browser at any time. Doing so won't prevent you from using the site.
Data Security
We take reasonable, industry-standard steps to protect the information you share. However, no system is 100% secure. By using our site, you accept that no online communication can be guaranteed safe from interception.
Your Rights
You may at any time:
- Ask what information we have on file for you.
- Request corrections or deletion of your information.
- Opt out of any future communications.
Email us at rnkcleaning1@gmail.com to make any of these requests.
Children's Privacy
Our website is not directed at children under 13, and we don't knowingly collect personal information from children.
Changes to This Policy
We may update this policy occasionally. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our site means you accept any updates.
Contact Us
Questions about this policy? Contact RNKS Services:
- Phone: (775) 771-5742
- Email: rnkcleaning1@gmail.com
- Service Area: Reno, NV and Northern Nevada